DISCLAIMER: All natural stones are products of nature and as such no two pieces are exactly alike. Colour variations will occur both initially and over time. We recommend inspecting the material prior to installation to check the colour, veining, sizing, finish and prepare any blending required to meet owner / buyer approval.
The purchaser acknowledges that additional stone ordered at a later date may not be available, and can be more costly and cannot be guaranteed to match the original stone. Appropriate measures should be taken when laying pavers to prevent ingress of salt from subsoil, especially around pools (e.g. use of Forticon & sealers). When using adhesives to install stone the ‘Tarver’ method must be used. No claims will be accepted after material is installed. We recommend that all stone be sealed with the appropriate sealer by a licensed applicator. Free quotations are estimates calculated on areas plus cutting and wastage. No responsibility taken for any mistakes in estimations. All measurements are nominal sizes only, variations may occur as a consequence of quarrying and cutting. Wall measurements include 10mm pointing in length and widths. When labour is included, the builder (or owner) is responsible for waste management on site to conform to EPA standards. All stone delivered to site remains the property of Allstone Pty Ltd until full payment for goods and services has been received. Quoted prices are firm if accepted and a non-refundable deposit is paid within 30 days.
Accuracy of Content
We make every effort to ensure that the content of the Website is accurate and up-to-date.
The information, materials and articles provided on this website are solely for reference by any person visiting the website, it is for general information and illustrative purposes only and should not be relied upon without taking further appropriate advice. Allstone Pty Ltd maintains the website and owns and has the licence to use, or otherwise has the right to use, all content, information, materials, articles and graphics displayed and used on the website.
Allstone Pty Ltd makes no representation or warranty as to, and accepts no liability for, the accuracy, correctness or any information, materials and articles, (or interpretation of that information) by the website. Allstone may remove material from the website at its own discretion and without notice.
To the maximum extent permitted by law, Allstone Pty Ltd accepts no liability whatsoever in relation to the information, materials and articles, contained in this website, or the views expressed in the information materials and articles, or any use of, or reliance on, such information materials or articles by any person or entity.
You acknowledge and agree that all copyrights, trademarks and other intellectual property rights in the Website content, software and all HTML and other code contained in this Website, shall remain at all times vested in Allstone and is protected by copyright and other laws. Any other trademark remains the property of its respective owner(s).
Users may not modify, copy, distribute, transmit, display, redistribute, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any material which may be displayed on the Website from time to time without first obtaining permission to do so from Allstone in writing.
The Website and its contents are copyright material and the copyright is owned by Allstone unless stated otherwise. Without limiting the foregoing, copying the above listed materials to any other server or location for publication, reproduction or distribution is expressly prohibited.
Prohibition on Commercial Use of Website Content
You are permitted to use the material that is displayed on the Website from time to time only as expressly authorised by Allstone.
This Website is intended to provide information relating to Allstone concerns and the Website is designed for non-commercial use only.
Users may not use this Website, or any of the material appearing on the Website from time to time to further any commercial purpose, including (but not limited to) advertising or to promote or generate activity on any other website.
Linking or Third-party resources
You are advised to check the terms and conditions of use and the privacy policies of these external websites before entering or making use of them.
If you wish to create a hyperlink to this Website or any other website operated or maintained by Allstone please contact us. Allstone generally welcomes links to its websites. However, by so linking, you agree that Allstone may require the link to be removed if, in Allstone’s sole opinion, any aspect of the linking website, its content or any other matter relating to the link is objectional to Allstone.
Limitation of Liability
Allstone takes all reasonable steps to ensure that the Website is properly functioning at all times but Allstone does not warrant that this Website will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this Website or the server that makes it available are free of software viruses, bugs or other defects.
The only personal information that we will collect is the personal information that you provide to us when you communicate with us through our website.
Any personal information that you provide to us will be used only for the following purposes:
- to provide information or services to you as requested by you. to let you know about information and services from Allstone in which you may be interested.
for internal review.
- to improve the content of the Website.
- to customise the content and / or layout of the Website for each individual user.
- to notify users about updates to the Website.
- to compile and disclose statistics about our users and their preferences. However, these statistics are anonymous and do not identify individual users.
We will not pass any of your personal information to any third party, other than members of Allstone, without your consent.
Protection of Information
We have implemented technological safeguards, security policies and other measures to protect data under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss. We also protect your information by requiring that all our employees and others who have access to or are associated with the processing of your data to respect your confidentiality.
Please note that the images on this site are digital photographs of the actual stone. The colours may vary depending on screen settings. We will not be held responsible for any inconvenience arising directly or indirectly from this issue.
The Company may cancel any contract to which these terms and conditions apply or cancel Delivery of Goods at any time before the Goods are delivered by giving written notice to the Customer. On giving such notice the Company shall repay to the Customer any money paid by the Customer for the Goods. The Company shall not be liable for any loss or damage whatsoever arising from such cancellation.
In the event that the Customer cancels Delivery of Goods the Customer shall be liable for any and all loss incurred (whether direct or indirect) by the Company as a direct result of the cancellation (including any loss of profits).
Cancellation of orders for Goods made to the Customer’s specifications, or for non-stocklist items, will not be accepted once production has commenced, or an order has been placed
Defects and Returns
The Customer must inspect the Goods on Delivery and must within seven (7) days of Delivery notify the Company in writing of any evident defect/damage, shortage in quantity, or failure to comply with the description or quote. The Customer must notify any other alleged defect in the Goods as soon as reasonably possible after any such defect becomes evident. Upon such notification the Customer must allow the Company to inspect the Goods. If the Customer fails to advise the Company in writing of any matter within seven (7) days of Delivery, the Customer is deemed to have accepted the Goods and to have accepted that the Goods are not faulty and accord with the Customer’s order. Nothing in this clause affects the Customer’s rights for any failure to comply with a guarantee under the Australian Consumer Law.
Returns will only be accepted provided that:
- the Customer has notified the company within the seven day period, and
- the Company has agreed that the Goods are defective; and
- the Goods are returned within a reasonable time at the Customer’s cost (if that cost is not significant); and
- the Goods are returned in as close a condition to that in which they were delivered as is possible.
Notwithstanding the above but subject to the Australian Consumer Law, the Company shall not be liable for any defect or damage which may be caused or partly caused by or arise as a result of:
- the Customer failing to properly maintain or store any Goods (including, in the case of furniture Goods, failing to maintain the Goods in accordance with the Care Instructions);
- the Customer using the Goods for any purpose other than that for which they were designed;
- the Customer continuing the use of any Goods after any defect became apparent or should have become apparent to a reasonably prudent operator or user;
- the Customer failing to follow any instructions or guidelines provided by the Company (including Guides, Installation Information and Care Instructions);
- fair wear and tear, any accident, or act of God.
The Company may in its absolute discretion accept non-defective Goods for return in which case the Company may require the Customer to pay handling fees of up to thirty percent (30%) of the value of the returned Goods, with a minimum charge of one hundred and fifty ($150.00) dollars whichever is the greater plus any freight costs.
The Customer acknowledges that the Company will not accept Goods (including open crates, concrete pavers, dirty or damaged stock or customised stock) for return and/or credit unless the Goods are deemed to be defective in accordance with the above or as required by law.
Notwithstanding anything contained in this clause, if the Company is required by a law to accept a return then the Company will only accept a return on the conditions imposed by that law.